1. Q - Do I need any experience to come out canyoning on any of the trips?

A - No, you don't, we will teach you everything you need to know.

 

2. Q - Do I need to know how to swim?

A - Not always, it's dependant on the water level and which tour you book.  It is important that you don't have a fear of water.

3. Q - Will I get wet?

A - Yes, so make sure you wear your swimwear and bring a towel for afterwards.

 

4. Q - Will I get scared?

A - If you have anything you're worried about, chat to us before you go and we can explain anything you might need to know.  

 

5. Q - Will I get cold?

A - Possibly, we dress you in super thick wetsuits to keep you as warm as possible, and have extra gear if you need it.

 

6. Q - Will I see dolphins on the trip?

A - No, no dolphins in the canyon. 

 

7. Q - Is there an age limit?

A - Yes, this is different for each trip we operate, and you need to fit into our equipment i.e. wetsuits and harnesses.  So if you're an extra small/large sized person, give us a call to discuss.

 

8. Q - Do I have to do the jumps?

A - No, we can lower you down any of the jumps you don't want to do.

 

9. Q - How far in advance do I need to book?

A - You need to call the night before at the latest to book on a trip for the next day.

 

10. Q - What do I need to bring with me?

A - Just wear your swimwear and bring a towel along with you.  

 

11. Q - What do you guys supply?

A - We supply all your equipment, pick up, transfers to the canyon, a picnic style lunch on the full day tours and the guides.

12. Q - What is your cancellation Policy?

A - We require a minimum of 48 hours notice or no refund can be issued.

 

13. Q - Can I bring my camera?

A - Yes at your own risk of loosing it, bring something to attach it to yourself.

 

14. Q -  Can I wear my glasses?

A - Yes at your own risk of loosing them, bring something to attach them to yourself.

Frequently asked questions 

© 2016 proudly handcrafted by Canyoning New Zealand

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