All tickets are 100% non-refundable within 48 hours of departure for any reason.
All tickets will be 100% charged at the time of booking.
Terms & Conditions:
Payment is required at the time of booking.
If you book a ticket and are found to be un-suitable all tickets are non-refundable within 48 hours of departure.
Damage or loss to any equipment will be charged.
If clients do not cancel and simply do not show up, the booking will also be 100% charged.
All cancellations must be made in writing via email.
Minimum numbers are required on every trip and Canyoning New Zealand reserves the right to cancel any trip when these numbers are not met.
Canyoning New Zealand reserves the right to cancel any trip due to weather or customers suitability.
All customers must be wearing a mask at all times, we do not accept mask exemptions.
All participants 16 years and under require their legal guardian to sign our acknowledgement of risk form prior to travel or at check in.
Participants 16 years and under that wish to travel without their legal guardian accompanying them require further screening from our reservations team before the departure date
Risk Acknowledgement:
All participants aged 17 years and over are required to sign our “Acknowledgement of Risk” form at check in on the day of travel.
All participants 16 years and under require their legal guardian to sign our acknowledgement of risk form prior to travel or at check in.
