Terms and Conditions
Get in touch
Outside NZ 0064 3 4280071
Within NZ 03 428 0071
Our seasons runs from October 1st - April 30th, but feel free to get in touch with us anytime throughout the year.
All tickets are 100% non-refundable within 48 hours of departure for any reason.
All tickets will be 100% charged within 14 days of departure.
TERMS AND CONDITIONS
Payment is required at the time of booking.
If you book a ticket and are found to be un-suitable all tickets are non-refundable within 48 hours of departure.
Damage or loss to any equipment will be charged.
Kids go free promotion is valid one free child with one full paying adult, kids aged 10-14 years.
If clients do not cancel and simply do not show up, the booking will also be 100% charged.
All cancellations must be made in writing via email.
Minimum numbers are required on every trip and Canyoning New Zealand reserves the right to cancel any trip when these numbers are not met.
Canyoning New Zealand reserves the right to cancel any trip due to weather or customers suitability.